Hi Guys, I am trying to import handheld devices and the IMEI#, Billing Reference, and Serial Number are showing 10000000000. I tried to change the Type from Floating Point Number to String but there is no option. How do I correct this? Thank you in ...
My org is rolling out DPM and I wanted to include a widget or something that would show the % of availability for applications that are flagged as critical. Is that possible in DPM?
Hi All,I have a requirement to initiate the New background form upon submitting the Request form.Request form is in Human resources: core application and upon submission creates the Hr case and also triggers the few Hr tasks based on the flow.Now onc...
Error Message:"Failed to create a meeting - The inputs provided to the action: Create User Online Meeting within application scope: sn_msteams_com_spk are incorrect. Please refer to the definition." I am trying to initiate conference calls using Mic...
Hello,Has anyone done stats on the Knowledgebase Average Article Rating?Looking online for ideas on how to produce this report and could use some ideas. Thanks in advance.
Hi All , Some of the users are experiencing We'll be landing at your destination shortly... when click on home page .Please assist me to resolve this .
I need to write a catalog item flow that will check for three separate IP ranges on a single variable. If the IP that is entered is outside those ranges, then I need a group approval to be created.Any ideas would be appreciated.Thank you,Monica W.
I would like a paperclip icon to be displayed in the request_item field of the sc_task table when a file is attached to the record set in the Request item.To meet this requirement, I set the Filed Style as shown below. However, while the icon appears...
What are some best practices for naming groups?In my current project, we are implementing a ServiceNow change request process.We have a group responsible for implementing and approving changes for each product provided by the client (AWS, CrowdStrike...
1. Copy the original catalog page and proceed with customization (change to original id : sc_cat_item2323, copy : sc_cat_item)2. The phenomenon of loading to the original url, not the copied page, when accessed after searching the product on the empl...
Hi, Documentation states "The Now Assist for ITSM application requires an IT Service Management Pro Plus or Enterprise Plus license." My question is if the "Pro" license level I've been told we have is the same level as "Pro Plus"? If not, please...
How to show a downloadable xl file link conditionally when user selects one of the choice in a dropdown field in service portal?
Hi , in our instance of service now I am getting NullpointerException while loading a dashboard. I see that we started getting this error "2025-11-13 09:52:50" and I am suspecting that there was come change done on the filters for this dashboard whic...
We currently have ITSM/ITOM Standard and have updated to ITSM/ITOM Professional. Is there specific configurations/installations that we need to do to start taking advantage of the new features. I have been searching for documentation and have not f...
Please let me know where do i have to change this code?CSS Code:// Grays$gray-base: #000000;$gray-dark: lighten($gray-base, 18.04%);$gray-darker: lighten($gray-base, 8.24%);$gray-light: lighten($gray-base, 40%);$gray-lighter: lighten($gray-base, 94.5...
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