How to integrate Now Assist in Virtual Agent with Microsoft Teams?

[Sameeksha M]

I want to integrate Now Assist in Virtual Agent with Microsoft Teams?

Could anyone help me to build this integration?

[prerna_sh]

Hi @Sameeksha M 

"Conversational Integration with Microsoft Teams plugin (sn_va_teams)" plugin is required for integration.

Please check out these for more details (I myself followed these):
Integrate ServiceNow Virtual Agent with Microsoft Teams
Integrating Now Assist in Virtual Agent with Microsoft Teams 
https://www.youtube.com/watch?v=pk0a_uEy11U
(Any other help required please let me know🙂)

-------------------------------------------------------------------------------------------------------------------------------------------
If my response solves your query, please marked helpful by selecting accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna