How to make attachment mandatory in application from when user select the drop down

[Tharun13]

Hi, 

I have application table and drop-down values

field name is : Service manager- choices(dtit and non dtit)

when user select "non-dtit" then make attachment mandatory.

Regards,

Tharun

[AshishKM]

Hi @Tharun13 ,

Can you please share more details about the application table, Is it something OOTB, please name it here.

If its some kind of form ( not the catalog item ) you can write UI Policy over that table and check for Service Manager Choice value  and set the attachment field mandatory.

-Thanks,

AshishKM

[Alka_Chaudhary]

Hello @Tharun13 ,

Write a before-insert/update business rule with the condition that the service manager is non-DTIT. Add the following script to check if an attachment is present.

(function executeRule(current, previous /*null when async*/ ) {

    // Add your code here
    var checkAtt = new GlideRecord('sys_attachment');
    checkAtt.addQuery('table_sys_id', current.sys_id);
    checkAtt.query();
    if (!checkAtt.hasNext()) {
        gs.addErrorMessage('Please add attachment while creating an record!!!');
        current.setAbortAction(true);
    }

})(current, previous);

Please mark my answer as correct and helpful if it resolves your query.

Thanks,

Alka

[Sumanth16]

Hi @Tharun13 ,

Please refer below article:

https://www.servicenow.com/community/developer-articles/possible-ways-for-making-an-attachment-manda...

Thanks & Regards,
Sumanth Meda