I have a variable called device hostname, in this variable I need to show the devices which are avai

I have a variable called device hostname, in this variable I need to show the devices which are available under the site sal code variable in the form and in the second image it is location.Please suggest.   

Insights keep loading in "Demand Insights for Incident" dashboard.

After doing required training for similarity and clustering solution and running scheduled job. I am able to get data in  "Demand Insights for Incident" dashboard. But whenever I am trying to open Insights for this dashboard it keeps loading as given...

How to start custom timer type field automatically when chat starts between agent and user.

I want to start custom timer type field automatically when chat starts between agent and user.  I have created custom field in Interaction table.Please let if there is any solution.

Convert any date and Time format to MM-dd-yyyy hh:mm:ss

Hi Team,I have a Requirement where planned start and Planned end date should be in between Change Planned start and Change Planned end date. I have written OnLoad script where it compares and if it is invalid (Same DateTime or outside of Change Plann...

Unrestricted user license required in APM (EA) to fill and assessment survey assigned to them?

Does a user need Unrestricted user license in APM (EA) to fill and assessment survey assigned to them?

Use case:We should only see logged in user groups in assigment group Field

Unable to add fields in form designer servicenow.

I'm trying to add/remove fields from accounts table "Case" view using form designer and form layout. But I'm unable to save the edits made, I'm in correct "customer service" scope, I'm able to add the fields, but when I click save, the error is getti...

Task

An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5team members. These team members are working on many tasks, but the manager cannot see any taskson the Service Desk > My Groups Work list. What could ex...

How to add hyperlink for g_form.showFieldMsg display message

Hi all, I'm trying to add a hyperlink for g_form.showFieldMsg which redirects to a portal. I have seen in the community it is not possible for showfiledMsg. client is expecting only display message they are not okay to add it as an info messageCould ...

Client side behavior on Assessment / survey

I have a Multiple selection question on a Questionnaire, an option being 'Not Applicable'.I want to configure that if a user selects 'Not Applicable' then the user should not be able to select other options.Like here, If I selected NA, then I should ...

Help needed for Integration of ServiceNow Virtual Agent with SharePoint

Hi Team, I hope you’re doing well. We’re looking to integrate ServiceNow’s Virtual Agent with SharePoint to allow users to access SharePoint content directly through the Virtual Agent.For example, if a user inquires about the leave policy, the Virtua...