how to make field read only on the other form without using ui policy
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05-07-2025 03:55 AM - edited 05-07-2025 04:00 AM
here in the above table whenevr state is updated to missing we have configuration item field which is referenced to cmdb_ci table in this table some fields like assigned_to etc.. these fields should be made as read only
i tried ui policy actions dot walking on ci table but its not working could anyone provide me solution for this
Thanks
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05-08-2025 06:20 AM
Thank you for marking my response as helpful.
I believe I answered your original question where you want to make fields on CI table readonly based on Assets->State (Missing)
If you want to make fields readonly on Hardware table itself then it's simply UI policy on hardware table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-08-2025 10:59 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader