How to pass dynamic values in URL sysparm_variables ?

Sujatha V M
Kilo Patron
Kilo Patron

‎08-17-2023 09:25 AM

Hi Team, 

 

I have built a custom topic which fetches the data from a custom table. I'm trying pass fetched values to the URL. I'm facing an issue where its not setting those values on the catalog item form. 

 

I tried the method as suggested in this link : https://snprotips.com/setting-catalog-item-variables-from-url and it works only for static values. 

 

How do I pass the values dynamically?

/sp?id=sc_cat_item&sys_id=88f18d051b9c98109fc165f7b04bcb9c&sysparm_variables={"application": dynamic value ,"request": dynamic value}

 

 

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Sujatha V.M.
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Maik Skoddow
Tera Patron
Tera Patron

‎08-17-2023 10:24 AM

Hi @Sujatha V M 

OOTB there is no functionality which would translate these kinds of dynamic values, and therefore you have to implement something by your own.

Maik

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Sujatha V M
Kilo Patron
Kilo Patron
In response to Maik Skoddow

‎08-17-2023 10:29 AM - edited ‎08-17-2023 10:29 AM

Thank you Maik for the response. Is there any other way to cascade the values from Virtual Agent to Catalog item on Service Portal?

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Sujatha V.M.
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