I have a scenario where the variable editor needs to have variables irrespective of values present in it. Currently I can see RITM renders only non-empty variables after request submission. I have tried both UI policy and Client script with Applies on Requested Item, to validate this but only can view the non-empty variables.
I want to display both empty and non-empty variables in the variable editor of RITM form so that the ITIL user will fill the empty variables on behalf of external users in RITM.
Note: Non-empty variables are rendered correctly in the RITM form. Now I just want empty variables inside RITM form.
Can anybody suggest me the possible solution?
