How to set SLA Due date based on variables "event date" in catalog item

Gayathri15
Tera Contributor

Hello,

 

Could anybody guide how can I set SLA Due date as 30 days from the date user selected in catalog item variables "event date" through workflow. We have a variable event date in catalog item when ever user select event date we have to add 30 days from that date and set in the SLA Due date field.

 

 

2 REPLIES 2

Vishwa Pandya19
Mega Sage

Hello,

 

Please checkout below links. They may be able to help you.

https://www.servicenow.com/community/itsm-forum/date-calculation-add-30-days/td-p/407023

https://www.servicenow.com/community/developer-articles/add-number-of-days-in-the-due-date-field-cus...

 

If my answer helps you in any way please mark it as correct or helpful.

BillMartin
Mega Sage

@Gayathri15  you can easily do this using Flow Designer.

Let me know how it goes 🙂