How to show 'probable cause' of a major incident in the outage table list view

SR17
Tera Expert

Hi all,

 

Every major incident has a related outage, and I'm looking to show the field 'probable cause' from the incident task table in a list view from the outage table. 

 

I managed to dot walk from the outage table all the way to the probable cause of the related incident when creating a filter (snapshot below), however, I'm unable to dot walk to this field when creating a list view.

 

Goal is to display the 'probable cause' in the list view of the outage table.

 

filter view customization option (dot walkable)

SR17_0-1707799867670.png

 

list view customization option (not dot walkable)

SR17_1-1707799985650.png

 

 

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