We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

How we can create record producer using card api?

katiyar_arpit
Tera Contributor

 I want to create record producer using Card API. but it is creating RITM request instead of record product. 
could you please tell me how i can create the record producer using card Api don't want to use glide record. Below is the script i am using to create the record producer.

var cart = new Cart();

 

       var catItemGR = new GlideRecord("sc_cat_item");

       catItemGR.addQuery("name", "Contractor Update");

       catItemGR.query();

 

       if (catItemGR.next()) {

               var item = cart.addItem(catItemGR.sys_id);

               cart.setVariable(item, 'opened_by', lv_user_obj.sys_id);

               cart.setVariable(item, 'Select_the_contractor_you_wish_to_upd', lv_user_obj.sys_id);

               cart.setVariable(item, 'email', lv_current.variables.reqfor_email);

               cart.setVariable(item, 'change_end', lv_current.variables.change_end);

               cart.setVariable(item, 'contractor_name', lv_user_obj.name);

               cart.setVariable(item, 'contractor_email', lv_user_obj.email);

               cart.setVariable(item, 'contractor_department', lv_user_obj.department);

               cart.setVariable(item, 'contractor_supervisor', lv_user_obj.manager);

               cart.setVariable(item, 'contractor_location', lv_user_obj.location);

               var rc = cart.placeOrder();

               gs.log(rc.number + " should be an HRC number","AMP");

       }

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@katiyar_arpit 

see these links

How to Submit record producer using script ServiceNow 

Submit the record producer from script 

CatItem - Scoped 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@katiyar_arpit 

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@katiyar_arpit 

Thank you for marking my response as helpful.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader