I can't remove the Teams integration
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-14-2024 10:57 AM
In our instance we have integration with a Microsoft Teams tenant, I know this because when I try to follow this documentation: https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/task/.... The attached photo screen (override.png) appears to me.
Therefore, I intended to follow the integration removal documentation (https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/virtual-agent/task/...) and then link the other tenant.
However, my error occurs because the option to remove an existing tenant, attached photos: channels_and_integrations, sys_cs_provider_application does not appear for me.
We are in Vancouver version.
Someone can help me?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2025 11:57 AM
Struck in Similar Problem .. can anyone has any Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-28-2025 04:45 AM
hi did any find the solution?