I do not want the due date on my Ritm

[gautam_dhamija]

I do not want Due date on my Ritm .how can i turn it off. Can you please brief how the due date is coming in approval field as well

[Aniket Chavan]

Hello @gautam_dhamija ,

Can please explain that "You don't want the due date on your RITM & Approval" means you don't want them to be appear on the record?

If Yes then you can simply go to configure layout and just deselect the due date and then it will not be visible, do the same for both RITM & Approval record.

Please refer the below image for your reference.

 Please let me know your views on this & Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[gautam_dhamija]

I want to know from where it get populated,I have turned off the business rule for calculating the due date,but still it is populating when we create a new record ,The due date is showing same as the created date . I want the due date field but want to turn off from where it is populating 

[Aniket Chavan]

Hello @gautam_dhamija ,

You can refer the below link to understand better about "Due Date":

• Due Date on RITM

So you can review accordingly and see how it goes additionally you can clear the value as well of Due date by using on load client script, but firstly check the logic behind it.

Please Mark ✅Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

Thanks,

Aniket

[Jyoti Jadhav9]

Hi @gautam_dhamija,

You can remove the "Due Date" field from the form layout or you can hide it using UI Policy. The "Due Date" field is created on Task table so you can't deactivate it specifically for Requested Item(sc_req_item) table.

Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

Thanks & Regards

Jyoti Jadhav