I need help identifying the script where ticket information is populated on the survey page of the s

califiniyal
Giga Contributor

Customization of the Survey submission widget page in the Service Portal.

 

Help me identify the script to add additional ticket details such as "description", "requested for" and "assigned to".

 

The survey page currently displays the Incident number and a short description, but I'm not sure where this data comes from.

1 REPLY 1

Namrata Ghorpad
Mega Sage
Mega Sage

Hi @califiniyal ,

 

Please check the below link and try.

 

https://www.servicenow.com/community/itsm-forum/how-do-i-add-short-description-field-to-the-service-... 

 

Please mark my answer as helpful and correct if it resolves your issue.

Regards,

Namrata