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How to add UI Page to the Custom Homepage in UI Builder

I was trying to add UI page:Inherent Risk Heatmap to the custom Homepage in the UI Builder using iFrame, but I see it was not working. I trying to add the UI page:UI Page: Custom Page in UI Builder:  How to add/display same Inherent Risk Heatmap to t...

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Admin7267 by Kilo Sage
  • 362 Views
  • 1 replies
  • 0 helpfuls

Resolved! trigger SLA based on the catalog item form variable

Hi All, I have req where There is field on the catalog item form (portal side) called emp type (choice field)where if select choice A. on the form and if state is WIP on RITM level then I want to trigger SLA.for that I have created start condition se...

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Resolved! request Survey satisfaction

Hello everyone! i'm working on a new request survey satisfaction and i' have a probleme with my trigger of this survey.As you can see here i add a new survey trigger condition :     A- New request :  B - Trigger condtion :   2_ I have created the new...

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ahmed-24 by Tera Contributor
  • 413 Views
  • 1 replies
  • 1 helpfuls

Resolved! Regarding CSA and CAD

i have CSA and CAD exam on 9 th Aug. . Can anyone help me which questions will add from Yokohama version?I have prepared from Xanadu version.

Resolved! Item in order guide

Hello All , I have generated a request from an order guide which contains 4 items .Obviously this request has generated 4 RITM for all the 4 items .The fact is , the billing system is an external tool .My question is to know , how could we identify t...

KouassiP by Tera Contributor
  • 463 Views
  • 1 replies
  • 1 helpfuls

Change management

In ServiceNow Change Request, we have Planned Start Date and Planned End Date. If the scheduled dates conflict with another change, it shows a conflict. In such cases, we choose a date that doesn't have any conflicts. However, if I click the Implemen...

RitheshB by Tera Contributor
  • 527 Views
  • 2 replies
  • 1 helpfuls

Advanced user criteria for potal business

I need to create a user criteria that meets the following criteria: The Contract table is ast_contract, the Contact table is customer_contact, and the Account table is customer_account. This should be an advanced user criteria with a script to check ...

mariasilva by Tera Contributor
  • 544 Views
  • 2 replies
  • 0 helpfuls