I need one option to be created under action required. After selecting all tickets I need to skip

Tulasiram1
Kilo Guru

I need one option to be created under action required. After selecting all tickets I need to skip all tickets at a time. 

Tulasiram1_0-1696263021523.png

How to create option under actions on selected rows.

3 REPLIES 3

Niklas Peterson
Mega Sage
Mega Sage

Hi,

There is an example of a UI Action here that does something similar.

https://docs.servicenow.com/bundle/vancouver-it-service-management/page/product/incident-management/...

 

Regards,
Niklas

Instead of adding I want to edit one option in actions. How to find all options

Hi,

They are in the UI Action (sys_ui_action) table.

 

NiklasPeterson_0-1696267089262.png

 

Regards,
Niklas