How to remove filter for product or service on DPR workspace
while creating release on DPR workspace, i am not able to select all the products in the product or service dropdown. as shown in image . how to remove the filter.
Forum Posts
Resolved! REST API Integrations
Hi All,I'm trying to integrate the ServiceNow with the postman while pushing the code and the data was not getting from the postman, the issue was the user was not authenticated and I thought from the MFA and SSO authentication, it was Secure but i d...
Attachment api download link is redirecting
if i enter user id and password here again this dialogue box comes up why is that ? this is by the refrence of attachment api metadata link where we get the attachment link
SLA Configuration for incident
Hey TechiesThank you for your time, would appreciate itCan you support on the below ask, clearly pleaseCase 1I have configured SLAs for one of the assignment groups, and they are working as expected. When an incident is resolved, the SLA stops correc...
Unable to activate AI bot at ServiceNow portal for Zurich instance using servicenow developer page
Dear ServiceNow Community Friends I have PDI instance Zurich version, I got created from servicenow developer homepage.I wanted to activate the bot for help with key word 'password reset' to give me relevant knowledge article automatically. Attached ...
How can we disable only change request approval virtual agent notification via teams
How can we disable only change request approval virtual agent notification via teams
planned end date modification
Hi team, can any one please suggest me, how to change the planned end date when the change status in scheduled in servicenow
Flow designer
I need help to create RITM approval in flow designer based on user's profile location. If user if located on certain location approval will be created on different assignment groups.
URL Navigations for knowledge in nowassist VA
We have created new now assistant VA & given knowledge base as information source. functionality wise it working fineHowever, when we are getting result we can see sources as article links. when we click on it redirect to article page in portal. by ...
Database view on Incident table returns all task types
Hello everyone, I am trying to create a database view on the Incident table, but it is returning everything from the Task table instead. I tried limiting this in the where clause, but it just does not care.inc_sys_class_name = 'Incident' I also tried...
How to redirect home page based on csm agents role sn_customerservice_agent
Hello All, How to achieve the below requirement in servicenow: How to redirect csm workspace view home page based on csm agent - role sn_customerservice_agent and we tried updated on below script on script include "SPEntryPage" but it's not works on ...
Resolved! create a notification expire in 30, 60, 90 days remainder.
When we have certificate that will expire in 30, 60, 90 days, we need to set remainders.
Resolved! Related list should show fields based on Views
Hello Team, We have a custom table called ITDR, which currently contains 6–7 child custom tables added as embedded lists in the PPM tool. (Due to custom table licensing restrictions, our client has asked us to reduce the number of custom tables. To a...
The value of the Request approval field is "Not Yet Requested" when I create a catalog item
I have created the flow for my service catalog. I associate it with the catalog item, and when I run a test, the request is always created with the status "Not Yet Requested" in the "Approval" field and "Pending Approval" in Request state. Only when ...
How to add "Add link in worknote" and "Attach and add link in comment"button in Related Search Resul
Hello ,Is it possible to disable the OOB "Attach button" to include the KB link, and replace with two separate buttons there (Add Internal, Add External) that will insert the link to the Internal Work Notes or Comments (customer visible) fields resp...
