i need to lookup only active users in a particular view in incident record.
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12-26-2024 06:49 AM
Hi Team
I am an Incident Resolver
When I view an incident in the SOW view
Then I am able to look up the users and I see only the active users
how to achieve this.
Regards,
Abhilasha G T
11 REPLIES 11
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01-10-2025 03:53 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-26-2024 08:30 AM
are you saying you don't want to show inactive users in only 1 view and not in all views?
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader