i need to lookup only active users in a particular view in incident record.

Abhilasha G T
Tera Contributor

Hi Team

 

I am an Incident Resolver
When I view an incident in the SOW view
Then I am able to look up the users and I see only the active users

 

how to achieve this.

 

Regards,

Abhilasha G T

11 REPLIES 11

@Abhilasha G T 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Abhilasha G T 

are you saying you don't want to show inactive users in only 1 view and not in all views?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader