I need to trigger a survey from a button in Workspace.
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02-16-2026 10:35 PM
I have created a survey. now I want to know how to trigger a survey from the notification. generally we do it using trigger conditions, it will be creating a new assessment instance. how can I achieve it?
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02-19-2026 01:11 AM
Hi @SiripriyaP,
could you possibly explain your requirement? Survey based on what - record closure or on demand, ...?
The title says button in a Workspace and the description says trigger from a notification...
Also, survey is automatically sent upon an incident closure so you can get inspiration from that..
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02-20-2026 10:18 PM
I want to send survey every month to primary contact of an account or multiple accounts when I click on send survey
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02-19-2026 01:21 AM
you can trigger survey from script and you can add that logic in any server side code such as email script and that email script can be used in notification
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-19-2026 07:23 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
