If user don't have can contribute access but still he is able to see the KB while creating articles
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01-20-2025 04:42 AM - edited 01-20-2025 04:49 AM
when knowledge contributors can only see and select knowledge bases that they have "contribute" access to when they are updating a knowledge record (new or existing).
They should not be able to select a knowledge base that they do not have "contribute" access to. How can we achieve this ?

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01-21-2025 03:33 AM
You will need to check the Knowledgebases where the users have access (for which they shouldn't) and check the below related lists
- Can Read
- Can Contribute
- Cannot Read
- Cannot Contribute
If someone can access a KB you feel they shouldn't one of two things is happening
1) The user has a role or is part of an User Criteria that is allowing them access to the KB.
2) There is custom ACLs in place that is granting access to the Knowledgebase
KB access should always be managed through User Criteria on the KB itself. If you have people getting access to a KB you feel they shouldn't, it is likely one of the two scenarios above (possibly both)