Ever since we upgraded to Toyko all our users are getting an error message when they login saying "Bad Request (400) A bad request (400) error has occurred. Please check that your instance is running and refresh." We click "Refresh" and it just come...
I have added the language selector to my portal page but it is not translating my text on my page. All my languages are visible but not effecting the page text when you select the available languages. I would prefer to have the text change based on...
Hi everyone,I want to add this label in the incident record after the short description field. kindly help me with it... Thank you,padmavathi
Earlier, I posted a question regarding a UI action where the form should redirect to the Service Portal based on the user's choice between the OK and Cancel buttons in the confirmation dialog.After trying various approaches, I've found the solution,...
Hi, I have a variable in a multirow variable set called ' attachment user' this variable goes from 0-10.I want it to work, such that, when i add a new row in the multirow, the variable increments by one.Any idea how to do this? Thanks, Miguel Sant...
Hi there,ServiceNow is a lot of promoting of the upcoming GenAi Now Assist in Search. I was wondering if someone knows if ServiceNow roadmap is to replace current Virtual Agent (based on flows / NLU etc.) by the Now Assist. So that not all topics, co...
Hi All, It has been brought to our attention that roles added to a specific group, where the updates are not recorded in the UpdateSet as expected, are somehow being applied to other instance. Could you please tell me to determine why roles added to ...
I have several assets that are not mapping to their corresponding CI. Is there a way to manually map CI and Assets. When I click on the asset it shows no CI and when I click on the CI it shows no asset. I have been unable to find a spot to connect th...
Hi Team,We have created a catalog item form which contains requested for and application name.Requested for field is referencing sys_user table and application name field is querying cmdb_ci_appl table.I have another two custom tables named as xxx an...
Hi, I have a variable inside a multirow variable set named 'user type' i have a similar variable in the form outside of the multirow. I want to make it so, once i select the user_type outside of the multirow, and once i open the mrv this variable is ...
We have a slew of assignment rules and would like to concatenate them into one for incidents and one for requests. To do that, I attempted a simple script on an assignment rule to see if it function but can not get it to do anything. We are on Vers...
Changed the string field's max character length from 255 to 400 in dictionary. Field size has increased and it allowed me to enter the data up to 400 characters but throwing an error "Value(field) length exceeds 255 characters" aborting the record up...
Hi, when an incident is created through an inbound action, the Assignment group field is populated, however, when I fill the Assigned to field and save the record (the person is in the said assignment group) the Assignment group field clears. This on...
Hi Team,We are trying to insert few records with the BATCH API. Here it was supporting through version v1 if we pass in URI via postman. if we pass version v2 it was showing as resource URI is not found. Please do the needful if anyone faced this iss...
Hi Team, How can we set up the Incident Priority created by Inbound actions.Example:email body contains Critical set to Priority 1- Criticalemail body contains Warning set to Priority 2- Highemail body contains Info set to Priority 4 - Lower
