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Forum Posts
Related list not accessable
Hi,I have some related lists under Portal Content. Everything under this list are not clickable.. like buttons, filter, url etc. Any idea how to resolve? plz
Resolved! Incident - Virtual Agent Channel is missing
Hi Team, Upon checking the channel in the incident table, there is no option for virtual agent but checking the choice list for the channel field, the virtual agent option is available for task table and universal request table. What should I do so t...
Set the Catalog Item variables of that particular case created in Flow designer
Hi ,How do I set the values of the catalog item variables in Flow designer.Requirement :There is a flow with 10 approvals. After each Approval step , I have to Update the comments given by the approver in the variable of a created case. [Variables ar...
I have a scenario, where an user is part of hardware group and he wanted to update on sc_task record
I have a scenario, where an user is part of hardware group and he wanted to update on sc_task record to "software" group. But this group "Software" group should only be visible to the members of "Hardware" group and for other it should be hidden. Can...
how to send notification to the Application Development manager and to the other selected group memb
how to send notification to the Application Development manager and to the other selected group members
Resolved! client script
scenario on incident form I want to show a pop with OK or Cancel if click on OK, an incident will be created if click on Cancel not able to create an incident what is the approach to achieve this?
remove the VA topic
how can i remove this option from the below topic, this option i am getting when id type the end keyword.
Resolved! Platform Analytics - Pivot table
I need to create a pivot table with month name and year (sorted in ascending order) and configuration items as rows aggregate by count, The problem is can I have a datetime column start time which should be represented as mmm yy format (Jan 24 etc......
Resolved! SLA(RESOLUTION)
hello i had put pause condition to sla as the state is ON HOLD and RESOLVED but sla is working for ON HOLD condition but not for RESOLVED condition. pls help me with the issue where I went wrong.
Resolved! LookUp Select box variable value should show Sys Id
Hi all, In record producer , I have created a variable of type: Lookup Select Box , referring to the "sys_user" table.Also given the reference qualifier , where I need to get the members of the particular group to be shown.So when I select any value ...
Issues disconnecting dev instance integration after clone from prod
Trying to get our Prod instance connected to Teams instead of Dev. Tried following this article, but the option doesn't appear for us to remove since we recently cloned. Is there a different way to undo the dev integration? We get a connection failur...
how to create a new Regular Expression
how to create a new Regular Expression
Resolved! How to add values into list collector field dynamically
Hi , I have a requirement for a field on catalog item which should allow user to select multiple values. Hence I am using a List Collecot field. But the table where I am fetching the values has "user" field as display value other than the field which...
