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Suggy
Giga Sage

 

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Suggy
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Tanushree Maiti
Tera Patron

Hi @Suggy 

 

Refer:  Password management topics for ITSM Virtual Agent 

https://www.youtube.com/watch?v=1639BzwbnDE

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Today Victor Chen and Paul Van Nistelrooij tackle the following problem: Users keep bombarding service desk agents with password problems, is it possible to automate this away? We'll start with a quick overview of password reset with Virtual Agent in Quebec, then Paul will show us how to configure

@Tanushree Maiti 

My humble request - Please stop replying to every post in community. You are just posting irrelevant content. First understand the question and then answer if you have worked on it/aware of that topic.

Simply posting some links every time, everywhere 😕

Hi @Suggy 

If my post is not useful to you, feel free to ignore it.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

@Tanushree Maiti I just shared my honest feedback. While I appreciate that you spending precious time to reply to community posts, if you are not sharing relevant content, your time is wasted and our time is also wasted looking into what you have shared.