Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Importing Assets and cmdb Product Models automatically getting created

mikemiglior
Tera Contributor

I am working on a development instance in Xanadu and trying to import Assets, to create Assets and cmdb items.  From documentation it tells me that it does not auto create models, however, when I import my assets, it automatically creates product models, but it puts the product models in cmdb_model instead of cmdb_hardware_product_model.  The class for these product models are "Product Models" and not "Hardware Modules."   I also run an import to create product models in cmdb_hardware_product_model.  How do I change the class for these?   Also, my cmdb items are linked to the product models that were auto created.  How do I relink them?  Or, am I doing or missing something in this process?

 

My process is:

Import product models to cmdb_hardware_product_model

Import Assets to alm_hardware that creates assets and cmdb items

update the created cmdb items

 

Thanks,

Mike Migliori

0 REPLIES 0