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SCTASK Getting created without a Parent tikcet (RITM)

Hello Everyone,  Facing an unusual issue, SCTASKs are being automatically created by the system without any associated RITM. After validating all the workflows designed for the catalog item, everything appears to be functioning correctly. However, SC...

MariSenthil by Tera Contributor
  • 475 Views
  • 1 replies
  • 0 helpfuls

Resolved! Adding SN Virtual Agent Topics to MS Teams

Hello All,We have successfully completed the ServiceNow Virtual Agent integration with MS Teams, and it is working fine. Now, we need to include the SN Virtual Agent topics in MS Teams. Could you please advise on how we can achieve this?Any help woul...

rohit_murli by Tera Contributor
  • 871 Views
  • 2 replies
  • 1 helpfuls

Resolved! Return a JSON string in a form drop-down

I have an SI to populate a JSON string in a drop-down.  However, I am unsure where and how to code the input for the variable string. SIvar Test = Class.create(); Test.prototype = Object.extendsObject(AbstractAjaxProcessor, { CourseUtils: function...

appstorm by Tera Contributor
  • 831 Views
  • 5 replies
  • 0 helpfuls

SAP ECC RFC PO DETAILS

@Community Alums  @Ankur Bawiskar @Sohail Khilji @Dr Atul G- LNG  or anyone please help with the below scenario Guys I am using SAP ECC Spoke here what i am going to achieve was  I need to Pull all the PO details & PO order line item details from SAP...

ARAVINDA11 by Tera Contributor
  • 495 Views
  • 2 replies
  • 0 helpfuls

Same stockroom for mutiple locations

We have a scenario where the location records are more granular. In some scenarios, we would like to have the same stockroom for different locations. Is this possible with the OOB ITAM plugin without HAM? Thanks.

srinivas0v by Tera Contributor
  • 1225 Views
  • 3 replies
  • 1 helpfuls