In Problem Management when i create a problem task from SOW its showing the 2 root cause analysis.

NeethuB
Tera Contributor

In Problem Management when i create a problem task from SOW its showing the 2 root cause analysis. But in the native view its working fine.

 

3 REPLIES 3

Shivalika
Mega Sage

Hello @NeethuB 

 

Please check the Problem task creation rule for workspace. You can find it in BR and Script include - you might need to debug there. 

NeethuB
Tera Contributor

in native view its working fine 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@NeethuB 

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If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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