Inaccessible app scope
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3 hours ago
I have these update set problems but the scope that they need to move to is inaccessible so what should I do with these?
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3 hours ago
Are you migrating update set which belongs to global scope or custom scope?
share some more details
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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3 hours ago
The update set is global
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3 hours ago
then check Restricted caller access records in your source instance are between which scope.
Are those between global and some other scope?
If yes then the other scope which is present in the Target scope should be present in your instance where you are migrating.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago
By "inaccessible," do you mean:
- You're unable to create an update set for that scope?
or - You're unable to change the scope of the update record?