Incident Conditions:
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‎11-04-2024 05:24 AM
How do I manipulate the Incident conditions to report on incidents that my team have assigned to another team, but not closed?
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‎11-04-2024 07:15 AM
Hi @AlTaggart ,
You do not need to manipulate - you can just utilize the incident_metric table to capture reassignment of incidents.
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best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
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