Incident Conditions:

AlTaggart
Kilo Contributor

How do I manipulate the Incident conditions to report on incidents that my team have assigned to another team, but not closed?

1 REPLY 1

AndersBGS
Tera Patron
Tera Patron

Hi @AlTaggart ,

 

You do not need to manipulate - you can just utilize the incident_metric table to capture reassignment of incidents. 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
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