Hi All,I am currently exploring the Task Intelligence Admin Console now I have trained and deployed a model in my account and currently testing it with Service Operations Workspace. Can we connect the Task Intelligence results with the Incident table...
Hello, I have requirement to add SCTASK URL in notification email body which is created on sc_req_item table. Please suggest the how to achieve it. If it is achieved by email script please share. Thanks
Hello Community,Greetings !How can we change some font of VA welcome message to italic and some to different font.Please guide.Thanks in advance
Is there any pre step that i need to do? i tried with the credentials service now gives me and this error message appears every time i try to test the connection
Hi all, I have multiple MRVS in RITM and I need to generate excel from them, possibly I would like to have each MRVS in a separate sheet of the same excel. Could you please support?Many thanks in advance,Tommaso
Hi All,There are 2 variable in serviceportal 1 Hr Category & Hr subcategory, HR subcategory are base on hr category, both are select box variable with None. but when I select category at that time HR subcategory will automatically populated with out...
i am getting below error while adding computer to ad group {"Action Status": {"code": 1,"message": "Error: Invalid resource name : 95fbb98f1b5619d0627af2ff034bcb6c$ (Process Automation.4481f90787bd11107701ed3e0ebb3543; line 39)"}}
There is a true/false field (known_error) on the problem table in SN, but it does not seem to be related to any functionality. I don't know if I recall correctly but that field used to be visible on the Problem ticket form, maybe under certain condit...
Hi Experts,I'm working on a scoped application and I have built the UI action and Script includeClient:trueonclick:request_Sign()On click of button I'm getting the info message Method satisfied only function request_Sign() { var method = g_for...
We have a custom application that integrate with the client's env to get the API data and these data are showing in the form of various UI macros. Now we want to build a logic that will check that if token is already present then the normal flow will...
We have a scenario where we want to fetch the data from client environment but their API are not exposed on the internet, so we have to setup mid server to facilitate the data transfer from client's env to mid server and use that data to build the cu...
Hi All,Do we need Agent Workspace or Virtual Agent to use Advanced work Assignment ? Thanks!
Hi All,The assignment groups on Incident table has tree_picker attribute to true and when clicked on magnifying glass, all the groups are shown in tree picker. When the + icon is clicked on group, users are displayed. When selecting a user, the assig...
Hi All, I am trying to create ui micro to open user account creation form by calling the ui micro through caller attributes but is not working for me. here is my ui micro script
Hi All, This script is not working properly , if the last name is dot "." then only first name and middle name should display and if the last name is not dot than first name and last name should display .output is not display properly Case1. rakesh...
