Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Incident template

Pavan rishi
Tera Contributor

Can we change the default field in the template?Screenshot (66).png

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Pavan rishi 

check this and enhance

System Definition->Templates -> Search with incident table

AnkurBawiskar_0-1737006509313.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

When creating a new template, some fields are automatically populated. I want to set my own default fields.