Incident template
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‎01-15-2025 09:30 PM
Can we change the default field in the template?
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‎01-15-2025 09:48 PM
check this and enhance
System Definition->Templates -> Search with incident table
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎01-15-2025 09:59 PM
When creating a new template, some fields are automatically populated. I want to set my own default fields.