Incident template

Pavan rishi
Tera Contributor

Can we change the default field in the template?Screenshot (66).png

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Pavan rishi 

check this and enhance

System Definition->Templates -> Search with incident table

AnkurBawiskar_0-1737006509313.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

When creating a new template, some fields are automatically populated. I want to set my own default fields.