Inserting Images into KB's

[sseverance]

We have a user that is having trouble creating a KB with multiple images. He is using an image block to upload the images. Only the first image can be viewed after he saves the KB with all images uploaded. The other 4 are not working correctly. Can someone share best practices for including multiple images in a KB?

[prajaktakha]

Hello @sseverance ,

• Make sure the article Article type = HTML.
• Add the images directly into the HTML/article body 
• Upload/insert each image one at a time at the appropriate location in the article.
• After inserting each image, save the article and preview it before adding the next image.
• Verify that each image has actually been inserted into the article content and isn't merely attached to the record.
  PFB :
  
  
  

  I have added 3 images you just need to save every time when you upload a new image.

If you found my solution as helpful please accept the solution and mark as helpful.

Regards,

Prajakta