QR Code Scanning:
When a user scans the QR code using their smartphone's camera, the encoded information is extracted.
When user scan the QR code(Consider this QR code having the information of request details),How can we make It takes them to raise a ticket on the snow support app.If they don’t have the app installed on their mobile phone, it should prompt them to download the app.
How can we achieve this?
App Detection and Routing:
App Installed: If the Snow Support app is already installed on the device, the scanned information is automatically used to pre-populate the ticket form within the app.
App Not Installed: If the app is not installed, the user should be prompted to download it from the appropriate app store (Apple App Store or Google Play Store). The QR code can include a link to the app store page for easy access.
Ticket Creation:
Once the app is installed and launched, the user can proceed to create the ticket using the pre-filled information from the QR code.
