Virtual Agent - How to embed links and route to the topics in the chatbot

[Sujatha V M]

Hi All, 

Could anyone let me know, how to embed a "Topic" as a URL and on click it should route to the topic. 

For eg. 

On selection of click here, I'm not able to launch the VA topic. When I try to call an onclick event, it loads only a blank page.

Can someone help me on this?

[Mark Roethof]

Hi there,

Can you share what you tried?

[Sujatha V M]

Thank you for the response!

On the greetings topic, I had added a "Multi-response bot activity" with the response as HTML. 

In the HTML editor, added a syntax as <a href="<either with link or #" onclick=function name()>Click Here</a>

Called the function with the script syntax and tried with vaSystem.switchTopic('<topic name>');

[Mark Roethof]

Just wondering, how did you came up with this? Did you see this somewhere and tried to replicate, or did you make this up yourself?

Be aware: vaSystem.switchTopic is not recommended to use anymore already since a while.

[Sujatha V M]

Instead of having promoted topics as buttons, would like to have them as links hence tried out the feasibility. 

Is there a way to trigger the topic using embedded links?

Any help on this is appreciated.