Integrating Virtual Agent and Microsoft Teams to open Knowledge from Chat will lead to the default S

Ereana
Kilo Contributor

After integrating Virtual Agent with Microsoft Teams, the knowledge URL returned in chat is the default SP screen...
Your Hub displays the custom portal.
However, if you search for knowledge in chat and open knowledge on an instance, you will see the default service portal. I want to solve this cause...

Chat  Tab↓

Ereana_0-1759019189658.png

(default portal :()

Ereana_1-1759019258561.png

 

 

Your Hub Tab ↓ (custom portal:))

Ereana_2-1759019293761.png

 

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