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Can't search knowledge with ServiceNow for Microsoft365 and Copilot.

NatsukiO
Tera Expert

‎09-29-2025 10:33 PM

NatsukiO_0-1759210101236.png

First of all, I don't use Now Assist.
The usual integration of Teams and VirtualAgent has also been linked to Copilot.
However, knowledge searches are not possible within the copilot.
Is there something missing?

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