Integration differentiation based on payload
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03-02-2025 06:24 AM
Hello All,
I have to differentiate one integration based on the payload they are sending.
Scenario; We have one enabled integration which is currently working fine, Based on the data we are receiving we are creating purchase receipt data in our staging table(Inbound Integration) & based on the asset is getting created in service now system. As per the requirement we are going to use the same API to get one more payload in which one value is getting added in payload from the other side "SE" they are adding to differentiate the payload they are sending. What changes I need to do from service now end?
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03-02-2025 10:17 PM
Identify where "SE" appears in the payload.
Modify the Scripted REST API or Transform Map logic to handle the differentiation.
Update Business Rules or Flow Designer flows to process SE payloads differently.
Ensure asset creation logic is aligned with the new differentiation.
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Shubham Jain
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03-02-2025 10:30 PM
have you provided a scripted REST API endpoint to them?
Please share more details on it.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader