Interactive -cascading filter is not working
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‎03-12-2024 09:58 PM
Hi all,
I'm trying the interactive filter to filter out INCs created based on Application ID in the CI table. I created INTERACTIVE Filter on Cmdb_list table and selected display values as application ID. Added the target table is INCIDENT and selected the filed Configuration item.application id. I created a report in the INC table added both filter and report to a dashboard. However, if I apply the filter it is not working in the report.
Can anyone please help where I'm doing the mistake
@Community Alums can you please check. I went through one community question where you posted a reponse.I followed the same process but it is not working. Below is the community question which I used as a reference
https://www.servicenow.com/community/itsm-forum/how-to-create-cascade-filter/td-p/575413
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‎03-13-2024 12:51 AM
To start with the most simple one: did you set your report to follow interactive filter?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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‎03-13-2024 03:35 AM
yeah,I did