Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Invalid Update in new call functionality

navinsaxena
Giga Contributor

Hi Guys, Looking for your help in resolving this issue. I am getting Invalid Update when i am trying to create incident or change request. new call for is populating caller field with the value coming in the URL. 

here is the url

https://..../nav_to.do?uri=%2Fnew_call.do%3Fsys_id%3D-1%26sysparm_stack%3Dnew_call_list.do%26caller%...

 

I appreciate quick help

0 REPLIES 0