Invalid update while submiting problem task
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03-07-2025 03:38 AM
Hi
I am geting error invalid update while submiting problem task
can please guide me to fix it
I wrote data policy where short description, assign group and assigned to is mandatory
once I fill all mandatory fields and submit I am getting below error
Thanks
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03-07-2025 03:46 AM
Hi @Research, Can you check if there are any business rules with 'current.setAbortAction(true)'?
Also, can you share the data policy that you created?
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03-07-2025 03:48 AM
Try inactivating the Data Policy to confirm if it is causing the issue, or maybe something else. If it is the Data Policy post screenshots of it. With the Data Policy inactivated, are any of these 3 fields still mandatory?
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03-08-2025 05:31 AM
Hi @Brad Bowman #If I deactivate data policy still issue persists
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03-07-2025 04:08 AM
invalid update is coming because of some before update business rule with current.setAbortAction(true)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader