Is it possible to setup routing to different Servicenow portal page based on user criteria

[rakshith_shetty]

Hi Team

I need to change the landing page in ServiceNow based on user criteria.

1. if a regular user goes to prod instance they should get routed to Service portal page

2. when user profile is Business Unit "Supply Chain" and employee type is "employee" they should be routed to Employee center page

Is it possible to setup routing to different portal page based on user criteria

if yes can you share the steps

[Deepak Negi]

See if this helps

Solved: Re: SPEntryPage: redirect to Service Portal by use... - ServiceNow Community

How to configure redirection for Service Portal - Support and Troubleshooting

[Juhi Poddar]

Hello @rakshith_shetty 

Refer the post:

https://www.servicenow.com/community/now-platform-blog/6-ways-to-set-up-your-service-portal-for-redi...

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Thank You

Juhi Poddar

[AbdulNow]

Hi @rakshith_shetty 

I hope you are doing well!

Yes, this can be achieved by modifying the out-of-the-box (OOTB) Script Include, SPEntryPage. Please refer to the screenshot below as a reference for the Script Include code

 

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Regards

Wahid