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MID Server Windows Server CAL license

 Hello all, Let's say we propose Windows Server edition for a customer to host MID server to cater for ITOM Operator Pro v2, They have about million devices in thier network, mostly EUC. Will Windows CAL licenses come into play?  How does CAL license...

Mansor2 by Tera Contributor
  • 226 Views
  • 1 replies
  • 0 helpfuls

Resolved! Notification (E-mail) triggering twice

A outbound notification configured in HD2HD structured email scope is triggering twice in the case table when the status of the incident task is complete successful. The image of the condition configured and notification triggered is attached below. ...

Nandhinisri_1-1729146982172.png Nandhinisri_0-1729146887860.png
Nandhinisri by Tera Contributor
  • 514 Views
  • 3 replies
  • 2 helpfuls

Virtal agent region specific set up

Hi Team I have a requirement to Enable virtual agent lite region specific, currently it is available to all users , How can I restrict its availability to specific regions and business units? RegardsRak**bleep**h

CSM Portal footer as same as ESC Potal footer

Hi All,I am new to SNOW and have a requirement where I have to make footer of CSM portal to as same as ESC portal footer. ESC portal footer is configured, I made footer of ESC footer to same as CSM footer, but CSM footer is not visible.Anyone know wh...