issue with snow reports - cannot edit own reports

pramn
Kilo Sage

Hi Team , 

new & duplicate option grayed out - no edit option as well

pramn_0-1766467734749.png

Thanks for your help 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@pramn 

you don't have role to create

I think if the dashboard is created from UI builder then you can't duplicate

see this link

Unable to Duplicate a Specific Dashboard in Platform Analytics 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@pramn 

you don't have role to create

I think if the dashboard is created from UI builder then you can't duplicate

see this link

Unable to Duplicate a Specific Dashboard in Platform Analytics 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

AndersBGS
Tera Patron

Hi @pramn ,

 

so you have created the dashboard and reports yourself through platform analytics - is that correct?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/