To add the 'Related Change Request' as Related list of Change Request, it views in two ways.
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yesterday
Hi Team,
I got a requirement; to enable to Related Change Request (say as child) related list on change record (say as parent) and user should have 'Edit' to add the existing change requests.
1) When we view the added Related Change Request(child) in related list, it should show the related record's change number in Related change request(parent).
Vice versa it should show the change requests, Related child change request may have multiple change requests.
Thank you in advance!
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yesterday
so what did you start and where are you stuck?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
Hi @Ankur Bawiskar ,
Thank you for your reply,
Sure, I have configured a record in sys_m2m table.
Also, I can able to see the field is created in change request table:
I configured the Related list by using the list collector:
Testing:
Parent record: CHG0040003 has the CHG0040001 record.
And also, we are expecting the Edit button instead of New. Because every time it's asking to create new record. So that user can add by using the edit button. And also, it should work on for specific view only.
But, CHG0040001 has not linked with CHG0040003 record
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an hour ago
did you create custom field on CHG "Related Change"?
If yes then you can directly show the Related list and no need to create m2m table.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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an hour ago
You may refer to this community question and the solution provided.
https://www.servicenow.com/community/developer-forum/relate-changes-list/m-p/1446795
Regards,
Nayan