Issues loading virtual agent within custom service portal in Microsoft Teams integration

[Patrick Tipps1]

Hi all,

I'm working in an instance that is integrated with Microsoft Teams. For the application manifest for the bot, we enabled Tabs and used "Your Hub" with a custom service portal instead of Employee Center.

The Chat tab of the integration in Teams works fine, but if I go to "Your Hub" and open the virtual agent from there, it just shows white. Like, nothing even attempts to load. 

I can't seem to find any good information about this. Can anyone help me out?

[abbasshaik4]

Hello @Patrick Tipps1,

Please refer to the link below:
Conversational integration with Microsoft Teams - ... - ServiceNow Community

ServiceNow Microsoft Teams Integration: FAQs & Setup Guide

If it is helpful, please mark it as helpful and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Abbas Shaik