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ITIL user don't see task records from ITIL dashboard

imran saifi
Tera Contributor

‎12-17-2024 10:30 PM

Hi All

ITIL Dashboard is saying task is assigned and open however when I try to navigate to it. it says record not found. help me out of the same .

 

Thank you 

Ivran

 

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Mark Manders
Giga Patron

‎12-18-2024 12:19 AM

If you look it up in the list, is it there? 

What kind of filter is on the report? Do you have access to the record itself? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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