Link for the live agent

[Royal1]

i want the URL/link for the live agent chat instead of connecting form the chat bot , i want direct link to connect the live agent 

[Saurabh Gupta · Accepted solution]

Hi,
But you can integrate ServiceNow bot to third party interface.

Please refer below link-

Embed the Virtual Agent web client in an external web page (servicenow.com)

[Saurabh Gupta]

Hi,
This was the old product (Connect Support).
After adoption of AWA plugin chats are not the way it was.

[Saurabh Gupta · Accepted solution]

Hi,
But you can integrate ServiceNow bot to third party interface.

Please refer below link-

Embed the Virtual Agent web client in an external web page (servicenow.com)

[Royal1]

so there is no way we can get the chat URL ? correct ?

[Saurabh Gupta · Accepted solution]

No

[deepak0007]

There is a direct link but it's public page - Please go through this support KB

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0716436

You can access the web client from - https://instance.service-now.com/$sn-va-web-client-app.do