load the standalone Virtual Agent web client to onto a browser via URL link

LakshmiRatC
Tera Contributor

‎03-05-2025 01:14 AM

Hi, 

 

We are loading the standalone Virtual Agent web client to onto a browser via URL link :  https://instance.service-now.com/$sn-va-web-client-app.do

However with this link default virtual agent bot is opening but not the custom bot. I want to open the same custom bot which we published to portal.

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sreekeerthi
Tera Contributor

‎05-07-2025 04:31 AM

Hi Lakshmi,

 

Were you able to solve this issue. We have a similar requirement. Can you please help on this.

 

Thank you in advance!

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