Logout Agent's session automatically if browser is closed

Shivalika
Mega Sage

Automatically log out the agent's session when the browser is closed. The system is still trying to connect the chat to an agant and by implementing this ensures that if there's only one agent online, incoming chats won’t remain stuck in the queue due to the agent being unavailable.

2 ACCEPTED SOLUTIONS

Shivalika
Mega Sage

Hello Team, 

 

Does anyone have answer to it or suggestions ? 

 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

View solution in original post

Shivalika
Mega Sage

Hey Team, 

 

Any update here ? Is there any property which I can enable which closes the user session when brower is closed ? I want it to work only for Agents. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

 

View solution in original post

2 REPLIES 2

Shivalika
Mega Sage

Hello Team, 

 

Does anyone have answer to it or suggestions ? 

 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

Shivalika
Mega Sage

Hey Team, 

 

Any update here ? Is there any property which I can enable which closes the user session when brower is closed ? I want it to work only for Agents. 

 

Regards,

 

Shivalika 

 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

 

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY