looking for topics must known for 4 year experienced in ServiceNow, plus there use cases.

SHRIPALI SINGH
Tera Contributor
 
2 REPLIES 2

Afrith Shariff
Tera Guru

Hi @SHRIPALI SINGH ,

 

A ServiceNow professional with 4 years of experience is expected to master core modules, scripting, platform administration, process automation, key integrations, and modern enterprise service use cases.

Below links could e useful for you

 

https://www.servicenow.com/community/developer-forum/most-in-demand-servicenow-modules-2025/td-p/324...

https://www.servicenow.com/community/community-central-forum/seeking-advice-to-enhance-my-career-in-...

 

Thanks

Afrith

Bhuvan
Mega Patron

@SHRIPALI SINGH 

 

Some of the key topics and relevant documentation for your reference

 

ServiceNow Administration Fundamentals

 

https://learning.servicenow.com/lxp/en/now-platform/certified-system-administrator-csa-learning-path...

 

Scripting & Development Fundamentals

 

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich

 

https://developer.servicenow.com/dev.do#!/learn/courses/zurich/app_store_learnv2_scripting_zurich_sc...

 

Developer learning plans are easier to understand the modules compared to official documentation and would recommend to start learning in phases, start with New to ServiceNow and later ServiceNow Administration followed by ServiceNow Application Developer,

 

https://developer.servicenow.com/

 

Good to have expertise in Flow Designer and Integration concepts

 

https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=cbdb13f...

 

https://learning.servicenow.com/lxp/en/now-platform/flow-designer-create-subflows-and-actions-washin...

 

This is a very broad question and it all depends on your expertise in ServiceNow and education background. Focus on the modules that you want to develop your expertise and expand your knowledge around the module(s) by going through Now Learning contents, documentation, YouTube videos and community articles.

 

Make use of your PDI to full extent to practice what you learn as hands-on would be the most essential part of your learning phase

 

https://developer.servicenow.com/dev.do#!/guides/zurich/developer-program/pdi-guide/personal-develop...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan