Make additional comment field read only in portal when state is resolved.

[pdisrilatha]

Make additional comment field read only in portal when state is resolved.

we can achieve this by using clone the existing widget with new widget. Please help me to solve this issue.

[Community Alums]

Hi @pdisrilatha ,

Please use a BR and the code you can use is below:

https://www.servicenow.com/community/developer-forum/set-additional-comments-when-inc-state-is-resol...

[pdisrilatha]

Hi @Community Alums ,

my requirement is additional comment field is read only when state is resolved in portal only, in backend it should be editable.