Make catalog item mandatory in an Order Guide

CDJ
Tera Contributor

Hi all,

 

I have a requirement to make catalog item mandatory in an order guide based on condition.

 

In choose options there are few catalog items that I need to make mandatory based on field condition.Can anyone provide me the solution to achieve it.

Thanks in advance!

3 REPLIES 3

anshul_goyal
Kilo Sage

Hello @CDJ,

You can refer to the community link below, it will help you achieve your requirement:

https://www.servicenow.com/community/itsm-forum/order-guide-make-a-catalog-item-manadatory/m-p/75942...

Please mark my solution as Helpful and Accepted, if it works for you in any way!

Thanks

CDJ
Tera Contributor

Hi @anshul_goyal ,

 

Thank you so much for your response. I have checked the solution actually we need those toggle options as well but one catalog item I need to make mandatory based on condition like if employee is contractor then Contractor form catalog item should be mandatory.

 

Thanks in advance!

@CDJ, You can then apply a rule based on a specific variable, which will help make your catalog item mandatory.

Thanks