Make catalog item mandatory in an Order Guide
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12-10-2024 02:23 AM
Hi all,
I have a requirement to make catalog item mandatory in an order guide based on condition.
In choose options there are few catalog items that I need to make mandatory based on field condition.Can anyone provide me the solution to achieve it.
Thanks in advance!
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12-10-2024 06:09 AM
Hello @CDJ,
You can refer to the community link below, it will help you achieve your requirement:
https://www.servicenow.com/community/itsm-forum/order-guide-make-a-catalog-item-manadatory/m-p/75942...
Please mark my solution as Helpful and Accepted, if it works for you in any way!
Thanks
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12-10-2024 07:33 AM
Hi @anshul_goyal ,
Thank you so much for your response. I have checked the solution actually we need those toggle options as well but one catalog item I need to make mandatory based on condition like if employee is contractor then Contractor form catalog item should be mandatory.
Thanks in advance!
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12-11-2024 01:19 AM
@CDJ, You can then apply a rule based on a specific variable, which will help make your catalog item mandatory.
Thanks